Поташев Максим; Левандовский Михаил – Век клиента [Смирнов Геннадий]
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- Creat Time：2024-07-27
- Active Degree：11
- Last Active：2024-10-23
- File Tags：Поташев Максим Левандовский Михаил Век клиента Смирнов Геннадий
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File List:
- 04_02_Kontakt-tsentry.mp3 30.55 MB
- 03_00_Chast 3. Funktsii klientskogo servisa.mp3 28.83 MB
- 02_00_Chast 2. Chto nuzhno znat o klientah.mp3 23.29 MB
- 05_02_Podgotovka sotrudnikov servisnyh sluzhb.mp3 18.58 MB
- 04_00_Chast 4. Instrumentariy klientskogo servisa.mp3 16.76 MB
- 04_01_Upravlenie ocheredyu.mp3 16.63 MB
- 03_02_Vhodyaschie obrascheniya klientov.mp3 15.60 MB
- 03_06_Formy obscheniya s klientami.mp3 13.22 MB
- 04_03_Sistemy upravleniya vzaimootnosheniyami s klientami.mp3 11.79 MB
- 03_08_Osobennosti B2B-servisa.mp3 11.00 MB
- 05_03_Vnedrenie klientoorientirovannosti.mp3 10.38 MB
- 01_03_Zavoevanie doveriya.mp3 9.81 MB
- 04_04_Programmy loyalnosti.mp3 9.74 MB
- 01_02_Manipulirovanie klientom.mp3 9.60 MB
- 01_00_Chast 1. Psihologicheskie osnovy klientskogo servisa.mp3 9.54 MB
- 00_01_Vstuplenie.mp3 9.20 MB
- 01_01_Lekarstva protiv strahov.mp3 8.70 MB
- 01_04_Rekomendatsii.mp3 8.38 MB
- 05_04_Indikatory servisa.mp3 8.35 MB
- 05_00_Chast 5. Sozdanie sistemy klientskogo servisa.mp3 7.76 MB
- 03_04_Servis pri vozvrate zadolzhennosti.mp3 7.39 MB
- 03_01_Vip-servis.mp3 6.94 MB
- 03_03_Ishodyaschie obrascheniya k klientu.mp3 5.96 MB
- 03_05_Klientskiy servis v internete.mp3 5.75 MB
- 01_05_Vsegda li prav klient!.mp3 5.46 MB
- 02_01_Portret klienta.mp3 4.98 MB
- 05_01_Testirovanie protsessov klientskogo servisa.mp3 4.95 MB
- 01_06_Rabota so slozhnym klientom.mp3 4.32 MB
- 03_07_Obuchenie klientov.mp3 3.95 MB
- 02_02_Sbor kontaktnyh dannyh.mp3 3.30 MB
- 00_00_Ot avtorov.mp3 2.58 MB
- 06_00_Zaklyuchenie.mp3 2.04 MB
Поташев Максим; Левандовский Михаил – Век клиента [Смирнов Геннадий]
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