Pluralsight - Practical Cisco UCCX Scripting Techniques

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  3. Creat Time:2015-07-26
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  5. Last Active:2024-11-01
  6. File Tags:Pluralsight  Practical  Cisco  UCCX  Scripting  Techniques  
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File List:

    Pluralsight - Practical Cisco UCCX Scripting Techniques

  1. 02 Creating Your First IVR Application/02 04 Programming Our IVR in the UCCX Script Editor.mp4 66.87 MB
  2. 10 Basic ACD/10 06 Leveraging Position in Queue and Estimated Wait Time Options.mp4 66.68 MB
  3. 09 Accessing Database Information/09 04 Integrating Database Access into Your IVR.mp4 59.06 MB
  4. 07 Recording Prompts/07 02 Creating a Prompt Recorder Application.mp4 57.71 MB
  5. 08 Adding Administrative Control/08 02 Adding Administrative Control to Your IVR.mp4 56.86 MB
  6. 06 Holiday Schedules/06 03 Integrating a Holiday Check Subflow with Your IVR Application.mp4 55.88 MB
  7. 03 Dealing with Time of Day/03 03 Modifying Our IVR for Time of Day in the UCCX Script Editor.mp4 52.05 MB
  8. 10 Basic ACD/10 07 Opt-out Possibilities, Final Thoughts, and Module Review.mp4 47.16 MB
  9. 08 Adding Administrative Control/08 03 Creating an Administrative IVR.mp4 36.17 MB
  10. 10 Basic ACD/10 03 Adding Basic Queuing to Our Custom IVR.mp4 32.18 MB
  11. 04 Dealing with Day of Week/04 03 Modifying Our IVR for Day of Week in the UCCX Script Editor.mp4 27.84 MB
  12. 09 Accessing Database Information/09 03 Writing a Database Access Subflow.mp4 27.25 MB
  13. 05 Using Subflows/05 03 Understanding the Business Hours Subflow.mp4 27.18 MB
  14. 06 Holiday Schedules/06 02 How a Holiday Check Subflow Works.mp4 27.16 MB
  15. 05 Using Subflows/05 04 Calling the Business Hours Subflow.mp4 24.62 MB
  16. 01 Introducing the IVR Development Workflow/01 04 Deploying a Script as an Application in the UCCX Administrator.mp4 21.80 MB
  17. 10 Basic ACD/10 05 Adding Queue Messages.mp4 20.70 MB
  18. 02 Creating Your First IVR Application/02 05 Basic IVR Debugging.mp4 20.24 MB
  19. 01 Introducing the IVR Development Workflow/01 02 Gathering Requirements.mp4 20.14 MB
  20. 10 Basic ACD/10 02 A Look at Cisco's Default Queuing Script.mp4 20.05 MB
  21. 09 Accessing Database Information/09 01 Introducing Database Access Concepts.mp4 17.38 MB
  22. 03 Dealing with Time of Day/03 01 Module Introduction and Time of Day Considerations.mp4 16.83 MB
  23. 02 Creating Your First IVR Application/02 01 Module Introduction _ Introducing the UCCX Script Editor.mp4 16.19 MB
  24. 10 Basic ACD/10 04 Testing Our Basic Queuing Logic.mp4 15.87 MB
  25. 10 Basic ACD/10 01 Module Introduction _ ACD Concepts.mp4 14.37 MB
  26. 05 Using Subflows/05 01 An Introduction to Subflows.mp4 12.59 MB
  27. 04 Dealing with Day of Week/04 01 Module Introduction _ Day of Week Considerations.mp4 11.76 MB
  28. 08 Adding Administrative Control/08 01 Administrative Control Overview.mp4 10.57 MB
  29. 01 Introducing the IVR Development Workflow/01 03 Understanding Scripts and Applications.mp4 9.90 MB
  30. 09 Accessing Database Information/09 02 Configuring the Database Driver in UCCX.mp4 9.64 MB
  31. 02 Creating Your First IVR Application/02 03 Discussing the Design of This IVR.mp4 9.35 MB
  32. 06 Holiday Schedules/06 01 Introducing Holiday Schedules.mp4 6.81 MB
  33. 01 Introducing the IVR Development Workflow/01 01 Course Introduction.mp4 6.33 MB
  34. 07 Recording Prompts/07 01 Understanding Prompts.mp4 5.67 MB
  35. 04 Dealing with Day of Week/04 02 Call Flow Overview.mp4 5.20 MB
  36. 02 Creating Your First IVR Application/02 02 Reviewing the Business Requirements.mp4 4.48 MB
  37. 02 Creating Your First IVR Application/02 06 Module Summary.mp4 4.09 MB
  38. 05 Using Subflows/05 02 Examining the hours.xml File.mp4 3.95 MB
  39. 07 Recording Prompts/07 03 Module Summary and Review.mp4 3.18 MB
  40. 03 Dealing with Time of Day/03 02 Call Flow Overview.mp4 2.84 MB
  41. 03 Dealing with Time of Day/03 04 Module Review.mp4 1.86 MB
  42. 04 Dealing with Day of Week/04 04 Module Review.mp4 1.22 MB
  43. Exercise Files/1-practical-cisco-uccx-scripting-techniques-m1-slides.pdf 499 KB
  44. Exercise Files/4-practical-cisco-uccx-scripting-techniques-m4-slides.pdf 449 KB
  45. Exercise Files/9-practical-cisco-uccx-scripting-techniques-m9-slides.pdf 328 KB
  46. Exercise Files/3-practical-cisco-uccx-scripting-techniques-m3-slides.pdf 300 KB
  47. Exercise Files/2-practical-cisco-uccx-scripting-techniques-m2-slides.pdf 240 KB
  48. Exercise Files/5-practical-cisco-uccx-scripting-techniques-m5-slides.pdf 203 KB
  49. Exercise Files/10-practical-cisco-uccx-scripting-techniques-m10-slides.pdf 202 KB
  50. Exercise Files/8-practical-cisco-uccx-scripting-techniques-m8-slides.pdf 157 KB